In this short product update video, Harrison (Recura’s founder) walks through three new features designed to help practices stay organized, respond faster, and convert more leads into booked consultations.
1) Customizable pipelines that match your real sales process
You can now configure your pipeline stages in Recura to mirror how your team actually works—so the dashboard matches your process, not the other way around.
- Configure the steps of your pipeline
- Move, rename, and add stages (including staff-specific steps)
- Edit the price / lead value by stage
- Add tags and update lead value as a lead progresses
Within each lead profile, you can also see key context like SMS history, bookings, and notes, and jump directly into the conversation to text (or use a template) and follow up quickly.
2) Notifications that only ping you when it matters
Recura now supports in-app, text, and email notifications, plus custom filters so you’re alerted only when specific events happen.
- Get notified for new bookings (or specific booking types, like a new consultation)
- Limit alerts to certain times/days (for example, avoid weekend notifications)
- Filter by criteria (for example, only notify when the booking is for Botox)
3) “Text us for specials” — turn website visitors into SMS conversations
Some prospects don’t want a web chat—they just want to text. Recura’s new “Text us for specials” website button opens a new message and pre-fills a starter text (shown in the video as: “What specials do you guys have?”). Once sent, the message routes to Recura’s AI, which replies automatically to start the conversation.
Your team can also rate the AI’s response (good/bad) and share what went wrong—so you can help improve outcomes over time.
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