Your best leads are already in your patient list

Every med spa and specialty practice is sitting on hundreds of patients who already know you, trust your work, and have shown intent to return. Recura re-engages them automatically through personalized calls and texts, turning lapsed patients, no-shows, and overdue follow-ups into booked appointments without adding headcount.

Trusted by leading med spas and aesthetic practices

Bring lapsed patients back to your chair

Your database is full of patients who already trust your med spa or specialty practice. They've been in your chair, paid for treatments, and most only need the right nudge to rebook.

Recura reaches them through personalized calls and texts, so your team doesn't have to chase every follow-up manually.

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Re-engages no-shows before they disengage

When a patient misses an appointment, Recura follows up immediately with a friendly, conversational outreach that makes rescheduling easy.

Brings lapsed patients back on their own terms

Recura triggers outreach for patients inactive for 90, 180, or 365+ days, sending personalized messages based on past treatments and current services.

Catches patients before they fall out of treatment cycles

Services like Botox, fillers, and laser treatments have natural return windows. Recura proactively reaches out before patients fall behind on appointments, keeping your calendar full and your patients on track.

Reaches patients on the channel they actually respond to

Outreach runs via calls and texts, with each message tailored to the patient’s context. So, no-show follow-ups differ from maintenance reminders.

Full visibility into every interaction

Every reactivation call, text, and conversation shows up on a centralized dashboard. Your staff sees who was contacted, what was said, and what still needs a human touch.

What patient reactivation handles for your med spa

Reaches lapsed and inactive patients automatically

Segments patients by last visit date, appointment status, and treatment type

Triggers outreach at inactivity thresholds you define

Prioritizes no-shows and recent cancellations first

Turns conversations into confirmed bookings

Answers common questions about services, pricing, and availability

Handles scheduling requests and books appointments in real time

Syncs confirmed bookings directly into your scheduling system

Personalizes every outreach to your practice and promotions

Incorporates active promotions and seasonal campaigns into conversations

Uses your brand voice, policies, and treatment-specific language

Updates outreach content automatically when offers change

Your patient list is your next growth engine

You don't need to spend more on ads to fill your calendar. Recura reaches the patients who already trust your med spa or specialty practice and brings them back—automatically, in your voice, and at exactly the right time.

See patient reactivation and smart re-engagement in action

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Trusted by med spas like yours

See growth stories

Built with compliance in mind

Opt-outs are handled immediately

Any patient who indicates they don't want further contact is removed from outreach workflows automatically. There’s no manual processing or delays.

Messaging stays within scope

Recura handles scheduling, follow-up, and promotional outreach only. It does not make clinical recommendations or provide medical guidance.

HIPAA-aligned from day one

Built for healthcare. Recura supports HIPAA-aligned workflows and protects patient information across every call and text interaction.

Your team retains full control

Every conversation is visible through the centralized dashboard. Your staff decides when to step in and always has the context to do so.

Wondering how it functions?

Still have questions?

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How does Recura decide who to contact first?
Can Recura promote special offers?
Does Recura work with my existing scheduling system?
Will patients know the outreach is AI-powered?
What happens if a patient asks something the AI can't handle?